Shipping policy

Thank you for shopping with us! We are committed to processing and shipping your order as quickly and efficiently as possible.

Order Processing

Orders are processed within 1–3 business days after payment is confirmed.
Orders are processed Monday through Friday, excluding weekends and holidays.
During peak seasons, promotions, or holidays, processing times may be slightly longer.

Please note: Order processing times are separate from shipping transit times. Shipping estimates begin once your order has been shipped.

Shipping Methods & Delivery Times

Estimated delivery times begin after your order has been processed.

Shipping Method	Estimated Delivery
Standard Shipping	3–7 business days
Expedited Shipping	2–3 business days
Overnight Shipping	Next business day (where available)

Delivery estimates are not guaranteed and may vary due to weather, carrier delays, or other circumstances beyond our control.

Selecting Expedited or Overnight Shipping speeds up delivery after your order has been processed. It does not reduce the standard 1–3 business day order processing time unless otherwise stated.

Shipping Rates

Shipping charges are calculated at checkout based on your order size, weight, destination, and selected shipping method.

We may offer free shipping on qualifying orders. Any applicable free shipping promotions will be displayed during checkout.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking number and carrier information. Tracking information may take up to 24 hours to become active.

Shipping Destinations

We currently ship to:

United States

Incorrect Shipping Information

Please ensure your shipping address is accurate before submitting your order. We are not responsible for delays or additional shipping charges resulting from incorrect or incomplete addresses.

If you notice an error, contact us immediately at greekoutfittersnc@gmail.com. We will do our best to update your order before it ships.

Orders returned to us due to an incorrect or incomplete shipping address, refused delivery, or failure to claim the package may be reshipped at the customer's expense. Original shipping charges are non-refundable.

Lost, Damaged, or Delayed Shipments

If your package arrives damaged, please contact us within 5 days of delivery and include photos of the damaged package and items.

If your shipment is significantly delayed or appears to be lost before it is marked as delivered, please contact us within 10 business days of the estimated delivery date. We will work with the shipping carrier to investigate. While Greek Outfitters is happy to assist by providing shipment information and supporting documentation, we are not responsible for packages that are confirmed as delivered by the shipping carrier.

Split Shipments

In some cases, orders containing multiple items may be shipped separately to ensure the fastest delivery possible. You will receive tracking information for each shipment.

Shipping Restrictions

Certain products may have shipping restrictions due to size, weight, or applicable regulations. If an item cannot be shipped to your location, you will be notified before your order is completed.

Policy Updates

Greek Outfitters reserves the right to update or modify this Shipping Policy at any time without prior notice. Any changes will apply to orders placed after the revised policy is posted on our website.